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Mission Critical Consultants

Skillwise Academy is proud to partner with Mission Critical Consultants, a powerhouse of operational excellence with over 45 years of combined experience in Air EMS, hospital systems, and aviation. Their deep expertise spans Operations, Supply Chain, Maintenance, Engineering, Call Centers, and Patient Billing—bringing unmatched insight and precision to every initiative. Together, we’re building programs that are not only transformative but grounded in real-world readiness, safety, and strategic impact.

Corporate & Other Training

Six Sigma Master Greenbelt

Builds analytical thinking, operational confidence, and strategic problem-solving skills. This track equips students with the tools, language, and methodology to lead improvement projects with purpose. Through hands-on workshops, coaching, and peer collaboration, participants learn how to identify inefficiencies, collect and analyze data, and drive measurable change — in school, work, and life.

Classes include:

  • Six Sigma Foundations — Understand the principles behind lean and Six Sigma
  • DMAIC Methodology — Learn the five phases of structured problem-solving
  • Process Mapping — Visualize workflows and uncover bottlenecks
  • Root Cause Analysis — Use tools like fishbone diagrams and 5 Whys
  • Data Collection & Analysis — Apply basic statistics to real-world problems
  • Project Scoping — Define goals, stakeholders, and success metrics
  • Control Charts & Metrics — Monitor performance and sustain improvements
  • Communication & Buy-In — Present findings and lead change with confidence
  • Green Belt Certification — Build a portfolio-ready project and take the exam


Root Cause Analysis Training

Build critical thinking, problem-solving confidence, and process improvement skills. Equips students with the tools, structure, and mindset to tackle real-world challenges with clarity and impact.

Through hands-on workshops, coaching, and peer collaboration, participants learn how to define problems, analyze data, and drive sustainable solutions — in school, work, and life.

Classes include:

  • Problem Identification — Write clear, actionable problem statements
  • Data-Driven Focus — Use data to pinpoint where to dig deeper
  • 5 Whys — Drive to the root cause with structured questioning
  • Brainstorming Techniques — Explore creative and analytical tools for solutions
  • Action Planning — Choose high-impact actions and build momentum
  • Implementation — Put solutions into motion with confidence
  • Sustainability — Monitor results and lock in long-term success

Private Consulting with Mission Critical Consultants

Customized solutions for high-stakes operations, healthcare systems, and aviation logistics.

Mission Critical Consultants offers tailored consulting engagements designed to solve complex challenges across Air EMS, hospital operations, and aviation. With over 45 years of combined experience, our team brings precision, speed, and strategic clarity to every project. Whether you're optimizing a supply chain, restructuring a call center, or launching a new maintenance protocol, we deliver actionable insights and hands-on support.

Available Focus Areas:

• Operational Strategy & Business Analysis

• Cost Saving Initiatives & Process Mapping

• Project Management 

• Supply Chain Optimization & Vendor Management

• Maintenance & Engineering 

• Industry Standards -  HEMS, CAMTS, OSHA, etc 

• Call Center Design & Performance Metrics

• Patient Billing & Revenue Cycle Improvements

• Leadership Development & Team Alignment

• Change Management 


Ideal for:

Hospitals, air medical providers, aviation companies, and healthcare systems seeking expert guidance on mission-critical initiatives.


Format:

Flexible engagement models—virtual or on-site—ranging from one-day intensives to multi-month strategic partnerships.

In a busy world...we can come to you!

In a busy world...we can come to you!

Onsite trainings and consulting designed for real-world impact.

Request a Quote

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